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Service Level Agreement & its Importance

A SLA or otherwise known as Service Level Agreement is an official record between the service renderer and the consumer. However, it doesn’t describe the ways in which the service will be rendered but gives a determinable structure for the arrangement of the service. A few ways to measure and define the SLA agreement are assessing the mean time between incompetency, an acknowledged and approved level of downtime across a mutually settled period of interval, assisted feedback and verdict times.

All the fields are monidatory.

Registration Process

Online Registration

Benefits of Service Level Agreement

Keeps Disappointments at Bay

Clients are disappointed when certain tasks and expectations are not kept, even though some of them may be unrealistic. A good SLA efficiently takes care of these situations by specifically defining the capabilities of the utility provider.

Reduces Complexities

The general behavior of customers and clients is they usually would not want to learn or understand the functions of the service provider. However, what the clients are eager to know is how they will benefit them. A SLA agreement, therefore, defines and explains the problems that may appear during the course of the agreement, what the prompt feedback should be and how the problem can be neutralised if the feedback is not adequate..

Service Level Agreement Process

3 BUSINESS DAYS

Upon contact, your request to file for a Service level Agreement will be received and our representative will be in touch with you to take your request forward. If we need more information from your end, we will call you as and when required. After we receive all your details, our in-house lawyers and legal experts, will create the legal notice and send it across for your view within 2- 4 business days.

2 BUSINESS DAYS

Your original price includes two rounds of iterations. Therefore, if you need any changes done to the Service Level Agreement, our lawyers will do the needful and send it across to you for your view once again.

Why Bright Legal Registration Services

4 BUSINESS DAYS

At Vakilsearch, we can deliver all your documentation requirements in just four working days. And if you're not totally satisfied, we'll take another couple of days to work on the modifications you need. All at the lowest price, both online and offline.

9.1 CUSTOMER SCORE

We make your interaction with government as smooth as is possible by doing all the paperwork for you. We will also give you absolute clarity on the process to set realistic expectations.

160 STRONG TEAM

Our team of experienced business advisors are a phone call away, should you have any queries about the process. But we'll try to ensure that your doubts are cleared before they even arise.

FAQs on Provisional Patent

A patentable invention can be any (1) Art, process, method or manner of manufacture, (2) Machine, apparatus or other articles, (3) Substances produced by manufacturing, (4) Computer software with technical application to industry or used with Hardware, and (5) Product patent for food, chemicals, medicines and drugs.

20 years from the date of filing for a provisional or permanent patent, the patent falls into the public domain.

The details of the invention on a CD or pen drive, along with its name, comparison with existing products, uses and date of publication (if any). Applicant information is also required.

A patentee must disclose the invension in the patent document for anyone to practice it after the expiry of the patent or practice it with the consent of the patent holder during the life of the patent.

It is, therefore, effective only in India. However, filing an application in India enables the applicant to file a corresponding application for same invention in convention countries, within or before expiry of twelve months from the filing date in India. Therefore, separate patents should be obtained in each country where the applicant requires protection of his invention in those countries. There is no patent valid worldwide.
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